Refund policy

🚚 At Indiroop, we value your trust and strive to deliver high-quality products every time. If you’re not fully satisfied, we’re here to make it right 💛

📦 Delivery Information

We aim to deliver your order in perfect condition and within the committed timeline.

All confirmed orders are shipped within 5–7 working days.
Delivery time may vary depending on your location and courier availability.
Once your order is dispatched, tracking details will be shared on your registered email or WhatsApp.

💰 Return & Refund Policy

Every product goes through a strict quality check before dispatch.
Refunds or returns are only applicable if you receive the wrong product (different item, color, or size than what you ordered).

To request a return:

Share an unboxing video and clear product images within 7 days of receiving your order.
Our team will verify and arrange a pickup if eligible.
Once the item is received and inspected, a full refund will be processed to your original payment method.

⚠️ Returns are not accepted for reasons such as dislike of color, wrong size selection, or minor shade variations due to lighting or screen differences.

🔄 Exchange Policy

We’re happy to offer an exchange option for your convenience:

Exchange requests must be raised within 7 days of receiving the product.
Exchange shipping & handling charges are ₹150, which must be prepaid before dispatch.
In case of a wrong or defective delivery, the exchange will be free of cost.
The product must be unused, unwashed, and returned with all original tags & packaging intact.